Terms and Conditions

Terms and Conditions

Dear Customer: Thank you for visiting Al Thanyan Honey Bees. These terms and conditions provide protection for us, our valued customers, and any visitor who uses this site. Please read the following terms carefully before using the site. The user agrees that access to and use of the site is subject to the terms and conditions below. If you have an objection to any of these terms, please contact us before completing the purchase process. Al Thanyan Honey Bees Store reserves the right to change, modify, add, or remove parts of the terms and conditions at any time. Changes will become effective when posted on the site without prior notice. Therefore, please review the terms and conditions of use regularly for any updates. Your continued use of the site constitutes your acceptance of all changes made to the terms and conditions .

Trademarks and Copyright

All intellectual property rights, whether registered or unregistered, in the site, and all information and designs contained on the site are the property of Al Thanyan Apiaries registered in the United Arab Emirates, Sharjah City, and all contents of the site are also protected by copyright as a collective work subject to the copyright laws of the United Arab Emirates and international agreements. All copyrights are reserved .

Third parties

We, at Al Thaniyan Apiaries Store, use third parties in the payment and shipping processes. In the event of any failure by these parties, we promise to follow up and address the matter with the third party. However, any failure by one of these parties is considered outside the scope of our responsibility .

Shipping :

Al Thaniyan Apiaries Store will ship the order to the address provided to us. Shipping takes from one to two business days maximum depending on the residential area in the United Arab Emirates.

Damaged products :

Al Thanyan Apiaries Store guarantees that all products are valid, unexpired, and undamaged. However, if there is any damage to the product, please inform us within two days of receiving the product. Al Thanyan Apiaries Store will replace the product at no cost .

Replacement :

In order to provide the best service to our customers, all your purchases from Al Thanyan Apiaries Store are exchangeable in case of damage.

Exchange terms and policies :

The exchange policy includes all products of Al-Thunayan Apiaries Store.

In the event that you receive a wrong product, or a shipment arrives in an unsatisfactory condition, Al Thanyan Apiary Store will bear all shipping and replacement costs. If you wish to exchange it for any other reason, Al Thanyan Apiary Store will not bear any shipping costs incurred .

The customer is not entitled to a cash refund for returning the products he obtained through purchasing with free purchase vouchers, as he will be compensated with other vouchers .

If the customer receives a free credit or a free purchase voucher, he is not entitled to convert the credit into cash.