Return and Refund Policy

Return and Refund Policy
We do our best to describe and display each product as realistically as possible. We also realize that sometimes there are The honey products you receive are not quite what you expected, so we are proud to offer you the opportunity 15 One day in Kuwait to change your mind about honey purchases through our websites or social media.

Therefore, the item(s) must be in the same condition as it was received. For our honey products, they must be sealed and in completely saleable condition. They must also be returned with both the original box and the original packaging.

When we receive the item(s), our returns department will make sure everything is in its original condition to ensure it is eligible for a refund. We process refunds as quickly as possible, and most refunds are processed the same day they are received, but please allow up to 15 days for your refund to be credited to your bank account. It rarely takes that long, but delays can sometimes occur for reasons such as bank delays, public holidays, or technical glitches and errors during the refund process.

How to return or refund?
It is easy to return the order to us, as you can contact the customer service team to inform them of your desire to return or exchange, so that the request can be submitted to the relevant team.

Customer Service Team Numbers:
Kuwait
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67797711
67727220

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You can also contact the customer service team via the following email: [email]

How to get a refund?

After confirming the receipt of the refund request, we will return the amount to your bank account.

If the item is returned through one of our branches, the same amount will be refunded from the branch.